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Life Hacks: Frame USA Edition Part Two

Last week we posted the first part of the life hacks that we provide to our customers and as promised here is part two! We hope that these will serve you well as the holiday season approaches:

Frame USA’s Life Hacks

Life Hack #6: We offer wholesale Prices! 

This one is kind of a no-brainer. We value our customers, so when we find one that is planning on ordering only large orders of picture frames, we want to reward them for giving us their business. The only thing they have to do is fill out our B2B form. Once they are approved, they will see a brand new list of pricing for all of our products!  

Life Hack #7: We make it easy to save big.

It’s safe to say that our picture frames are inexpensive high quality products, but we love our customers, so we give them numerous opportunities to purchase our products for even lower prices. The best way to stay up to date on our products is to sign up for our email newsletter. (we promise not to bombard your email  with useless information) If you by chance love to see and read useless information, well you should check out and follow our social media pages. Not only do we post sales that are exclusive to our followers but we give you insight information into our company!

 

Life Hack #8: Have a problem? We’re just a chat away.

Just because we’re an online business, doesn’t mean that we aren’t here for you. Our team of customer service agents is here to help you solve any problems or answer any questions that may come your way about our website, or our products. On top of being a critical part of the company these agents are available via live chat (accessible on our website) to help make things easier for you, don’t hesitate to reach out them during business hours (9AM-5PM est)

Life Hack #9: Track your order easily online. 

If you’re one of our more active customers, you may be familiar with our tracking system, and you may hate it, well we have heard the complaints and we listened to you and have updated the tracking system. Although it’s not as real time as the Dominos pizza tracker, we’re pretty happy with it and we hope you are too! You are now able to see just what stage of production your order is using our ‘Track My Order’ feature. Not only is this available for our customers that order picture frames online, we have also made it possible for customers that place orders over the phone to use this feature (ask your agent about this the next time you call in!).

Life Hack #10: We will give you 110%

I bet you’re scratching your head about how exactly this is a life hack for you, but trust us it is. Think about your worst shopping experience ever, was it the company’s product that angered you or was it the service you received from that company? More often than not a company that leaves you with a bad taste in your mouth did so by giving you awful service. Not only do we all want exceptional service all the time, we expect it and when a company doesn’t deliver they end up on our list of bad companies.  At Frame USA we’re different from your everyday company; on top of creating amazing high quality made in the USA Picture Frames, we are dedicated to creating what we refer to as “raving fans”. Raving Fans are our repeat, loyal, and happy customers. At Frame USA our number one goal is to prove to you why we excel at our work and have you “rave” about our products and services. The employees at Frame USA go about their day with one thing on their minds: how is what I’m doing going to create raving fans. We give our customers 110%,we are prompt, accommodating and understanding; three things you are looking for during the Holiday Season.

 

Well there you have it, Frame USA’s Top 10 life hacks for our customers . We hope that you enjoyed these and that they have provided some simplicity in your life! Comment and Let us know if you would like this to be a reoccurring theme in which we give you life hacks for things like DIY projects and custom framing!

Life Hacks: Frame USA Edition Part One

There is a trend that has been all over the internet lately and we have become obsessed with it. The growing fad of life hacks is something that everyone no matter your age or moment in life can jump on. There have been many different names for this, but the simple explanation of it is this: Changes that you can do to make a task you’ve been assigned easier. These usually are accompanied by genius ideas that are so simple they make you hit yourself for not coming up with it on your own. The people that work at Frame USA are no different than you and your family. When we make decisions involving our picture frames and the way we do business, we think about what we as a customer would want from a company, and we make that happen. As consumers we know that people want things that are effortless and easy which is why life hacks have become so popular and is exactly the reason why we provide our loyal customers with life hacks! Instead of making our customers guess to the many life hacks that we have implemented we thought we would give you a compiled list that you could refer to, especially during the holiday season! We have come up with so many life hacks that we have split them up into a two part blog post.

Frame USA’s Life Hacks

Life Hack #1. We offer 24 hour shipping.

We’ve all experienced the panic of forgetting to purchase something and not realizing it until the day before. You scour the internet for the things you need only to realize the price tag associated with it would be enough to send you back to college. Frame USA isn’t like that, we have made a large selection of our picture frames, including all of our best selling picture frames, able to be shipped in 24 hours. To make your life even easier, we’ve created a page that includes all of our fast shipping series for easy picking. Just look for this banner on our website and you’ll have your picture frames in no time.

24 hour Shipping

Life Hack #2. You can purchase mats, frame and posters all from one location

Have a party to go to, need a present for someone? We’re a one stop shop. We have combined 4 of our sites that were previously on their own so that our customers could purchase everything they need for picture framing from one location. We wanted to let you know that you don’t have to shop each website separately, if you fell in love with a poster on Posterservice and would love to make it pop with a nice mat and a picture frame that is made in the USA, well you can flip between the tabs and add each item to your shopping cart and pay for them all in one order.

Frame USA Tabs

Life Hack #3. You can get a custom framed piece without even leaving your home using Build-a-Frame.

We took life hack # 2 and made it even easier for you. You don’t even have to frame your items yourself; you can use our state of the art online custom framing tool called Build-a-Frame. Build-a-frame allows you to use a poster from PosterService or even upload your own picture to be used. You then will select your mats and the frame to go with it. The best part about it is that we take all of this information and give it to our custom framing experts and they create your masterpiece and ship it to you. Just look for this custom framed picture on frameusa.com and have a one-of-a-kind framed piece with a click of a button. Build A Frame Custom Framing

Life Hack #4. You can get special volume quotes right from our website.

Custom Frame Quotes
For bonus life hacks we’ve linked the pages to the images so just click this and be taken straight to our quotes page !

Life Hack #5. We sell Photo Frame hangers and accessories

Picture Frames are kind of useless if you have no way to display them. What kind of company would we be if we sold our customers useless products? Not only do all our frames ship with some type of display item whether it be an easel back(E), sawtooth hanger(WH) or V-clips  depending on the size and style of picture frame. (All our Picture and Poster frames list what they come with (w/), refer to the corresponding guide to decode what each letter means (E,G,M,S,WH))However if you would like to hang one of our picture frames that come with an easel, you can purchase hangers and frame accessories right from our website . As with all our Picture and Poster frames, all of our hangers and accessories are Made in the USA right here in Cincinnati, Ohio.

Picture Frame Hangers_Life Hacks

 

Stay tuned next week for Life Hacks:Frame USA Edition Part Two!