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Why Does My Artwork Look Cloudy?

When you purchase a frame from Frameusa.com that is larger than 11×14, it will automatically come with styrene instead of glass. There are some other frames such as our Poster Frames that no matter how small you order it will always come with styrene. Not only does this allow for your frames to arrive safely in tact, it also keeps the cost of shipping down.

So now that you know what material you will be getting when you order these frames, its time to answer the most common question that our customer service team receives:

Why Does My Artwork Look Cloudy?

Cloudy Simply Poly

As you can see from this image of our Simply Poly frame the vibrant header we place in all are poster frames is cloudy and doesn’t look very good. One of the biggest indicator besides the size and that cloudy look, that the frame you have ordered has arrived with styrene is this handy little sticker.

Styrene Sticker

As mentioned in the sticker, our styrene is shipped with a recycled clear plastic sheet on both sides. This allows for the styrene to arrive in perfect condition! All you have to do is peel off both sides to reveal a crystal clear piece ready to protect your artwork.

Still unsure of what we mean by clear plastic sheet? We asked one of our sales reps, Lindsay Allen, to demonstrate how to remove the film.

She also gave this little hint: “Use a piece of tape at the corner to get the peeling started!” Lindsay has been with the company for over 11 years so you could say she’s an expert when it comes to working with Styrene!

 

Looking to purchase cleaner for your styrene to keep it in tip top shape, check out our Glass & Plastic Cleaner! If you have any more questions reach out to us on any of our social media platforms or contact our customer service team!

Glass Alternatives: Prevent the 7 Years of Bad Luck

Prevent the 7 Years of Bad Luck:

Frame USA gLAZING OPTIONS

No we’re not talking about the glazing on donuts, glazing to the framing industry is just a fancy word for the material that stands between your piece and the outside world. Primarily it is known as glass to the consumers however that is not always the material used. We’ve written previously about the different types of glass we have available in our retail frame shop but what exactly does that mean for our loyal internet customers? This question along with many other glazing related questions brings us to our next topic of Frame USA Q&A.

Thanks to our handy concise guide to Frame USA Products that we wrote last week you now know what your frame comes with, so now it is time to explain the material that protects the piece you are going to be framing. Frame USA has three options of glazing for our readymade frames: Standard Glass, PETG, and Acrylic. So what is the difference? We’re here to tell you!

First things first: what type of glazing is going to come with your frame? Find out below!

Glass Infographic

 

The reason that majority of our frames are shipped with PETG (formerly Styrene) is because PETG weighs roughly half as much as glass and is more shatter resistant than glass. We view shipping glass as most people would view giving glass to a toddler, you just wouldn’t do it, the likelihood of damage is high, and the likelihood of injury is even greater. Using PETG not only prevents your frame from arriving damage but it also reduces shipping costs.

If you HAVE to have glass in your picture frames when they are 11×17 and larger. Please call and speak with one of our customer service representatives at 1-800-577-5920.

In certain cases such as you are purchasing a large quantity that is able to be shipped via freight or you are able to physically pick up your order from our warehouse.

The glazing that is used by Frame USA does not reflect ultraviolet light. Reflective glazing is used primarily for conservation framing. In contrast, the products sold by Frame USA are generally for decorative framing purposes.

The PETG ships with a thin plastic film that protects both sides of the plastic during shipping and retail display. The protective coating is the material that protects your piece from scratches, scuff marks, etc. from the outside world prior to arriving to you!

When you have picture frames hanging in your home they are bound to get dusty or dirty over time so the best way that you can clean them depends on what material you have. Glass can be cleaned with a glass cleaner however, Acrylic and PETG should only be cleaned by warm water or a soft cloth, not a solvent. The solvent in most cleaners will actually cause them to disintegrate over time.

Now that you have all the information about the material you can make a better decision on the type of frame you would like! Stay tuned next week as we discuss some specific products in greater detail.